the name game
March 18, 2012 • 4 comments • 1405 viewsI get sucked in with customer service like this…
At the door greeting us when we had our meeting.
This was done by our wedding photographer, The PhotoZ.
Vs. our food tasting…
I appreciate the effort, but come onnn you HAVE to know the spelling of your customers’ names!
It shows that you’ve done your homework and you appreciate them.
That’s customer service….well…not even lesson 1…it’s what they teach at orientation.
ouch. wrongly spelled name – deadly mistake. i hate, HATE it when people misspelled my name. -_-
i don’t get it….in the 2nd pic,obviously they spelled your name wrongly…
but in the 1st pic?
anyway, u changed your profile pics beside?hehe..prefer the previous one…
ur loyal reader,
it is also dean’s name that is spelled wrongly in the second pic 😀
Royale Chulan hotel?