warehouse mode
July 7, 2015sdhgvpaigfupilhfglJFG.
Is how I feel right now after packing orders all day long.
Clothes don’t even look like clothes anymore. They’re just a blur. Haha.
I had to borrow my colleague’s ugly slippers because my heels were just such a bad idea.
As usual, every year nearer to Raya, FV’s warehouse will be buzzing and we all go on till midnight packing orders as customers get more and more anxious about their Raya packages. We get it, of course, so we’re all anxious too to pack as fast as we can and the postman’s phone number is on our speed dial. Orders will mountain up during this festive season as it is the peak period in the Malaysian retail scene. Alhamdulillah FV is no exception to this.
So I go on no-meetings-no-events-no-social-life mode and I’ve been spending days in the warehouse overseeing the deliveries and packing and everything. We recruited a lot more people and I have to make sure they don’t make mistakes since they’re new. Even the non-fulfilment FV team comes to help till the wee hours. It’s an amazing amazing time at FV, not just because of the sales number, but because you can really see the team coming together. Yes we have our bad moments, but when our teammates need us, we would drop everything. Including me.
So…. standing from morning till night without rest to pack orders and check things…. has resulted in this.
I have so much respect for people in the warehouse. While we sit in the office under the cooling aircond and just type away on our laptops, our colleagues in fulfilment don’t even have a moment to sit!
Another group of people I have a lot of respect for are the postmen. Seeing them everyday, they’re my new best friends now as we chat about things. The relationship is deep, guys. Hehe. Did you know they wear a back supporter given by their company to help them from getting backaches from carrying the many many guni’s of parcels. One guy yesterday came looking fresh and after carrying like 20 sacks into the van, he was drenched in sweat. Like drenchedddddd. And he’s fasting too!
SO. MUCH. RESPECT. FOR. YOU. HAIRUL.
Yep, we’re on first name basis now.
In fact, we’re so tight that he lets me do this to his van.
Hehe. Maybe tomorrow I’ll get to drive his van. Ok maybe not.
Hi V! Come on sikit lagi je before Raya then you guys can rest π Btw you guys must be tired from working till wee hours, but don’t forget that we are already in the last 10 days of Ramadhan π Steal some time to do 2 rakaah prayers or listen to Quran recitations while you are working! Just a reminder cos we love you V π
First time purchase jubah dengan FV, sangat-lah berpuas hati. Superb service! Siap bagi sampul Poslaju dan slip yang dah siap dengan address untuk pulang balik pembelian. Thumbs up FV!
yeay, thanks FV and team. received DHL track no today.
we ( my husband, sister and i) would probably be without baju raya this year without you,FV π
xxx
I have to say vivy, this raya period, so many sellers make mistakes.
The baju raya i bought for my son via a well-known IG shop didn’t fit him and the measurements the seller gave me was all wrong and she didn’t even apologise. Siap mintak i pulangkan the baju all the way from london. And then few days later i got an email from FV saying ade problem with my dress pulak. Naturally i was very unhappy. But because the FV staff i dealt with was so courteous, responding to my e-mails out of office hours lagi, i can see that there was genuine remorse for the mistake and this will not deter me from buying again at FV. I’m telling you this so you can be sure your staff gives very good service and I believe your leadership is the key reason. Well done, vivy and the rest of the FV team! Meanwhile, for those of you yang rasa nak beli from ig shop yang nampak mcm best, my advice is to ask from a previous customer before buying la okay. I learned this the hard way!
One of the reasons I keep reading your blog. You’re humble. Some wealthy people don’t even smile to not-so-wealthy-in-terms-of-money people, like the cleaners, postmen, etc. Thumbs up Vivy. And please remain humble whatever your title will be in the future. π
now i know ur the MD of FV ya… great ….#keepitup